Chat with a librarian 24/7, 365 days a year!

chatWelcome to AskAway, a live chat service staffed by the 24/7 Reference Consortium.

Get reliable answers to your reference questions from help with research needs to assistance using the library’s eResources and searching the Web – anytime, day or night – right on the Internet at no charge.  Anyone who needs help finding information may submit questions.

Questions are answered by a librarian participating in the Consortium, a worldwide network of reference librarians. Local Illinois librarians contribute time to the consortium and local residents benefit from this free service.

  • Answers are relevant, in context, and from resources available at the library or from the library’s web page.
  • Librarians can co-browse web pages and databases with you to help you find useful information.
  • Your questions can be referred to local and national experts for further follow-up when appropriate.
  • You receive transcripts of chat sessions in your emails to refer to later.



Click on the link below to begin your chat session. You will be prompted to fill in some optional fields. After you hit submit, a librarian will begin chatting with you momentarily.

Chat with a librarian!

For questions specific to the Huntley Area Public Library, you may also e-mail the Reference Desk at reference@huntleylibrary.org or call the Reference Desk directly at 847-669-5386 ext. 21.